Contact Us
How to Reach Us
Whether you have a question about a specific sweepstakes casino, want to flag an error in one of our reviews, or simply need help understanding how the sweepstakes model works, we are glad to hear from you. The fastest way to get a response is by emailing us directly at [email protected].
We review every message and aim to respond within two business days. Please include as much detail as possible so we can give you a useful answer first time.
What We Can Help With
- Review accuracy: If you believe information on a platform review is out of date or incorrect, let us know. We take factual accuracy seriously and will investigate promptly.
- General questions about sweepstakes casinos: Not sure how Gold Coins differ from Sweepstakes Coins, or what the free entry option means? We are happy to explain.
- Responsible play concerns: If you or someone you know may be struggling with gaming habits, we can point you toward appropriate resources. You can also visit our responsible gambling guidance at any time.
- Partnership and editorial enquiries: If you represent a sweepstakes casino platform and would like to discuss how we assess and list operators, please reach out. Note that commercial relationships do not influence our editorial ratings — you can read more on our about page.
- Technical issues: If a link is broken or a page is not loading correctly, a quick note helps us fix it faster.
What We Cannot Help With
Sweeps Casinos is an independent comparison and review site. We do not operate any sweepstakes casino platform ourselves, so we are unable to:
- Access or modify your account on any listed platform.
- Process, expedite or investigate prize redemptions on your behalf.
- Reverse purchases or coin transactions.
- Provide legal advice on whether a specific platform is available in your state.
For account-specific issues, please contact the support team of the platform you are using directly. For questions about the legal status of sweepstakes casinos in your state, we recommend consulting the operator's own terms and, where relevant, seeking independent legal guidance.
A Note on How We Work
Sweeps Casinos publishes independent reviews and comparisons of sweepstakes casinos available to players in the US. Our rankings are based on editorial research and verification — we have not deposited, wagered or redeemed prizes on any platform, and we never claim otherwise. Where we earn a commission when a reader follows a link and signs up, that relationship is disclosed and does not determine how we rank or rate a platform.
All offers, coin amounts and promotional terms are subject to change. We encourage readers to check the current conditions directly with the platform before creating an account. You can review our full editorial approach and site policies on our about page, and our site rules are published in our terms and conditions.
Age and Eligibility Reminder
The sweepstakes casinos we cover are intended for adults. Most platforms require users to be at least 18 years old; some require players to be 21 or older depending on state rules or platform policy. Availability also varies by state — some jurisdictions restrict or prohibit sweepstakes casino participation, and operators may choose not to serve certain states regardless of local law. If you are unsure whether a platform is available where you live, check the operator's eligibility terms before registering.
Get in Touch
Email us at [email protected] and a member of the team will get back to you as soon as possible. We read every message, even when responses take a little time.